National Certificate in business and technology (Level 3)
Provide administrative and general office services using business technologies, to support everyday operational activities.
Assist in performing financial calculations, process data and produce information

- Provide administrative and general office services using business technologies, to support everyday operational activities.
- Assist in performing financial calculations, process data and produce information for business purposes.
- Communicate effectively with stakeholders.
- Work cooperatively within a team and contribute to the achievement of objectives.
- Select and apply customer service techniques, to meet stakeholder expectations.
- Apply effective problem-solving and decision-making for business purposes.
- Conduct professional and ethical behavior, in a socially and culturally appropriate manner.
- Manage self effectively to contribute to performance of the entity.
- Demonstrate understanding of internal policies, and legislation and other external requirements for business entities.
An individual can be employed in a variety of support roles across the industries: work as a front office attendant; receptionist; personal assistant; office administration; Data entry; computer operator and
An individual can be employed in a variety of support roles across the industries: work as a front office attendant; receptionist; personal assistant; office administration; Data entry; computer operator and other related fields.
BA00013 BA00023 BA00033 BA00043
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Beginner level; should have completed Year 11 or have relevant work experience & Skills
- 6 months
- Full Time & Part time classes available – Study at your time & pace
- Blended; Online; face to Face