Requirements
- Beginners with minimum qualification, working, able to use computer
Features
- 1) Define Front Desk 2) Personality Attributes of Front Desk Executive 3) Roles & Responsibilities of Front Desk Executive 4) Front Desk Receptionist/Executive 5) Telephone Etiquette
Target audiences
- School leavers, fresher, people who like to work in front desk, reception etc
Short course
The aim of this course is to introduce the trainees to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the provision of customer service.
