Vishan Infotech
Fully registered
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Our Courses
National Certificate in IT (Level 2)
National Certificate in IT (Software) (Level 3)
National Certificate in business and technology (Level 3)
National Certificate in IT (Support) (Level 3)
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Internal Evalution
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Staff Grievance Policy
Staff Regulation Policy
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Home
About Us
Our Courses
National Certificate in IT (Level 2)
National Certificate in IT (Software) (Level 3)
National Certificate in business and technology (Level 3)
National Certificate in IT (Support) (Level 3)
Policies
Management
Annual Calendar
Quality Assurance
Disciplinary Procedure
Internal Evalution
Students
Fees Refund Policy
Student Grievance Policy
Student Manual
Admission Form
Facilities
Disciplinary Procedure
Assesments Procedure
Staff
Staff Grievance Policy
Staff Regulation Policy
Contact Us
Gallery
Alumni
Online portal
Staff Log In
Student Log in
Sales & Customer support
Home
LP Courses
Sales & Customer support
Curriculum
1 Section
5 Lessons
4 Weeks
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Units covered
5
1.1
Customer Expectations & Customer needs
1.2
Customer Sales Service Manual
1.3
Customer Attributes and Actions
1.4
Different Types of Customers
1.5
Sales Service Attitude and Mindset
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